Retreat Refunds

For further assistance, please contact Chantelle Anderson Email or Call 403-440-6192.

Registration cancellations will receive a full refund minus a service charge up to April 17, 2020. Refunds will not be provided after this date.

Go to the event page ( and log into the account you created when you purchased your ticket (if you did not create an account see below).

In the upper navigation bar, once logged in, click on the following buttons:

  • User Menu
  • Tickets
  • Return Tickets
    • “Add to Return List” (bottom right of page)
    • Select “Refund my VISA…” (bottom left of page)
    • Click on “Submit Refund Request” (bottom right of page)

Yes, click on the sign in button, enter the email you used for the purchase and click on the ‘Forgot Password’ button to create a password. You can create the password if you have access to the email address you provided.